Privacy policy

Who this policy covers

Norco Montessori Academy operates norcomontessori.com. This policy covers this website and inquiries submitted to the school, including through our Facebook and Instagram lead forms. These services are intended for parents, guardians, and other adults seeking information about our programs. Enrollment and student records may be subject to additional notices provided by the school.

Information you provide

• Your name, email address, and phone number.
• Your program of interest, preferred start timing, and preferred time for a call, when provided.
• Tour preferences and information you include in messages or conversations with us.
• Your child's date of birth, if you provide it through the website's school visit request form.

Facebook and Instagram may offer to prefill your contact details. Please review them before submitting. We receive the details and answers you submit, together with information identifying the form or ad associated with your inquiry. Please use the parent or guardian's contact details and avoid including medical records, financial information, or other sensitive information in an initial inquiry.

How we use your information

We use inquiry information to respond to your questions, discuss programs and availability, arrange school visits, and keep track of follow-up. When you request information or a callback, the school may contact you by phone or email using the details you provide. Follow-up may include an automated acknowledgment when that service is enabled. Submitting an inquiry does not reserve an enrollment space or confirm a tour appointment.

Who receives your information

Inquiry information is available to the school and the people helping it manage inquiries, including New Block Digital Agency, which manages the school's website and advertising. Service providers involved in hosting, email, form delivery, or inquiry management may process information to provide those services. If we connect an automated response or lead management service, it may process the contact details and answers needed to deliver and follow up on your inquiry.

We may also disclose information when required by law or when reasonably necessary to respond to a lawful request, prevent misuse, or protect people's safety. Facebook and Instagram process information under Meta's Privacy Policy, in addition to the school's handling of submitted inquiries described here.

Website services, analytics, and cookies

Cloudflare hosts and helps protect this website. Delivering and securing the site involves processing technical information such as IP addresses and browser requests. We also use Cloudflare Web Analytics to understand visits and page performance. SeeCloudflare's Privacy Policy andits Web Analytics information.

Our contact page includes a Google map, and some pages offer YouTube videos that load when you choose to play them. When this content loads, Google or YouTube may receive technical information about your device and visit and may use cookies or similar technologies underGoogle's Privacy Policy. Links to social media and other external websites take you to services with their own privacy practices.

You can manage cookies through your browser settings. This website does not currently have a separate response to browser Do Not Track signals. Embedded third-party services may collect information about your activity over time and across websites according to their own policies and your settings with them.

Your choices and requests

You can choose not to submit an online inquiry and contact the school directly instead. To ask about, correct, or request deletion of information you have provided, or to ask us to stop contacting you about an inquiry, email norcomontessori@yahoo.com or call(951) 279-3454. Please identify the inquiry and the change you are requesting. We may need to verify your identity before acting. Requests are handled subject to applicable law and any records we need to keep for legal or administrative purposes.

Retention and security

We keep inquiry information for as long as needed to handle the inquiry, provide related school services, and meet applicable recordkeeping or legal needs. Retention depends on whether an inquiry remains active or becomes an enrollment relationship. No website, email service, or storage system can guarantee absolute security. Please contact us if you have a concern about information you submitted.

Children's information

Our website and advertising forms are for adults, not for children to submit their own information. A parent or guardian may provide limited information about a child to help us discuss an appropriate program or visit. If you believe a child submitted personal information directly without a parent or guardian's involvement, please contact us so we can review and address it.

Changes to this policy

We will post updates on this page and revise the effective date when our practices change. Where required, we will provide additional notice or obtain consent before using information in a materially different way.

Contact the school